Returns & Exchanges

At RatanJaipur, we take pride in our handcrafted home textiles and offer a seamless 15-day return policy for items in their original, unused condition. We are committed to ensuring your home is filled with products you truly love.

1

Initiate Request

Log into your account and visit the 'My Orders' section to select the items you wish to return or exchange within 15 days of delivery.

2

Quality Inspection

Ensure the product is unwashed, unused, and has all original tags and packaging intact to qualify for a successful return process.

3

Reverse Pickup

Once approved, we will arrange a complimentary reverse pickup from your address within 2-4 business days.

4

Refund Processing

After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method or store wallet within 7-10 days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing